Terms and Conditions
Quotations and Onboarding a New Client
- All quotes and first meetings are FREE when a quotation has been accepted!
- All new business will be given a quote within 3 working days unless advised otherwise (size of proposal, etc)
- Face-to-face discussion, telephone, email or Skype are all options available for communication and will be made available to the client
- All quotations are provided based at least in part, on information provided by the client. If any of the information provided by the client is shown to be incorrect whether accidentally or otherwise, STOMP Social Media Training reserves the right to pass on any resulting additional costs to the client
- Unless specifically referred to, the latest quotation of costs sent to the client shall be regarded as the agreed fee for the business.
- Speaking to STOMP
- Contacting STOMP by telephone is strictly between 8:30am and 6pm, Monday to Friday (excluding Holidays)
- Clients of STOMP will find me contactable 365 days of the year at reasonable times. I will advise you if and when I am either on holidays or sick and cover will be arranged.
- Face-to-Face discussion will be arranged at a mutually convenient time during business hours
- Training with STOMP
- One to One training, Pairs (2 people) and Groups (3 plus) all have different rates, quotes will be provided on request
- Training is available during evening and weekends at mutually convenient times
- Skype Training is available in the evening at pre-agreed times
- All Content planning strategies will be agreed with the client and a timeframe put in place with a clear end point.
STOMP charge an €80 hourly rate as standard but will on occasion do a Special Offer with a set fee, please check the Facebook Page/Website for details.
Monthly Management is charged at a different rate and dependent on how many platforms, level of service cover provided and agreed contract period.
- Discounts available to #Womensinspire and WIBN Members (Facebook members of one or both groups ONLY)
- Account Management and Ads Management
- Any Ad campaigns or accounts being managed for a client will run until the last day of the month.
- Account management must be paid a month in advance (or pro-rata) and by no later than the first working day of the month.
- All Ads being created by STOMP for the Client will be paid directly by the Client (as an Ad Account Manager).
- Some services provided by STOMP have been arranged with local partners who provide a preferred rate, namely Press Releases
- Unless otherwise agreed prior to commissioning, payment terms are the following:
- The hourly fee for training is inclusive of mileage in Co Westmeath. If travelling outside of Co Westmeath, mileage will be added.
- One off training is to be paid upon invoicing within 14 days
- Public training courses will be paid in advance of the training either on Eventbrite or payment on the day of training
- Methods of payment available: Cash, Card (via Paypal), Paypal, Bank Transfer.
- If payment of my services exceeds €600, payment of half the value needs to be paid before work commences and the balance at an agreed end point.
Information supplied to the client under the terms of the contract is for the use of the client company only and is not to be divulged to any other organisation, without prior authorisation from STOMP Social Media Training.
Things STOMP Does Do:
- I do partner with other Sole Traders and Independent Trainers who I work alongside as a partner at events or projects.
- I do support events and become a team member.
- I train and manage Adults and Business Owners.
Things STOMP Does Not Do:
- STOMP does not run courses in Google Adwords, Google Analytics, SEO or website building.
- I do not show you how to hide your social media profiles.
- STOMP does not perform graphic design – your brand and content creation is important but this needs to be arranged by you and with someone who is qualified, has experience and time to do it.
STOMP Social Media Training will do its best to ensure accuracy of all aspects of an agreed arrangement such as, but not limited to, event planning, content planning and account management, to ensure that they are free from any substantial error.
Please note, I am human and capable of error. I will always try my best to be honest and I hope to return to you with solutions if a mistake is made by me.
The terms and conditions can be updated when required and clients will be informed in writing with 30 days notice.